Responsibility Policy
Goddess Geni (GG) is an owner operated brand and sole-trader company.
We believe in operating our business honestly, responsibly, and strive to integrate ethical, human rights, social and environmental considerations into our day-to-day operations, business planning activities and decision making processes.
Return Policy
How It Works
All products purchased are photographed and sent to you giving you another level of our guarantee of quality finished products. If however a product has been damaged during shipping, please:
email immediately a photo of the damaged item with a brief description so that we are able to make a claim - goddessgeni@gmail.com
We will send you an email with the address where to return the damaged item. This is done at your cost.
Once we have received the damaged item we can either replace or refund your item. Unfortunately we can only refund the cost of the product.
Shipping Policy
What You Need to Know
We use Mailman - Office Works.
We use overnight tracking bubble bags.
All items are shipped within 2-3 business days of receipt of payment.
Customised orders are shipped within 3-5 business days of receipt of payment.
Freight Prices are fixed according to Mailman and we reserve the right to make changes according to Mailman services and charges.
Product Care
Our Policy
As long as good care is taken of our products, following care guides, where provided, you can expect to enjoy your products for a long time.
Privacy Policy
Your privacy is of the highest importance to our business, and take care to respect your privacy when you visit our website, purchase from our online store or contact us.Â
We support the importance placed on the maintenance of informational privacy of individuals’ personal and sensitive information. This extends to the collection and management of information held in its records regarding individuals.
We guarantee that we do not pass on or on-sell your personal details to any third party for commercial purposes.